Medical & Healthcare Cleaning
Medical & Healthcare Cleaning Services
CQC-aligned cleaning for doctors' surgeries, dentists and healthcare premises across Surrey, Sussex and Kent.
Trusted by Teams Across the South East
Overview
A Cleaning Service Built Around Your Site
Finding a cleaning company for healthcare environments is not just about keeping surfaces spotless — it is about ensuring compliance, maintaining hygiene standards, and protecting both patients and staff. At Hashtag Clean, we have the answers.
Our bespoke medical and healthcare cleaning services are trusted by doctors' surgeries, dentists, orthodontic practices, and other healthcare facilities across Kent, Surrey, and Sussex. Each of our trained cleaning professionals undergoes specific healthcare setting training, ensuring they handle tasks such as sanitising with correct dwell times, managing sharps safely, and adhering to clinical waste procedures. With the use of EN 16777, EN 14476, and EN 1276 compliant sanitisers, we go beyond visual cleanliness to prioritise hygiene and safety.
We also bring innovation with ATP (Adenosine Triphosphate) testing as part of our auditing process. This testing method ensures surfaces are not only clean to the eye but are truly sanitised. By measuring the presence of organic material, ATP testing provides objective verification that your facility meets high standards of cleanliness.
What's Included
Every Contract Covers The Details
A bespoke checklist per site — this is the typical scope for a medical & healthcare cleaning contract.
Infection Control & Sanitisation
Top-grade virucidal products compliant with EN 16777, EN 14476, and EN 1276 standards. Trained in proper dwell times, our staff ensure high-touch surfaces are sanitised properly every visit.
CQC Compliance Documentation
Aligned with CQC regulations, our cleaning processes keep your practice compliant. Our data portal provides access to COSHH risk assessments, cleaning specifications, and digital audit records.
Healthcare-Specific Training
Our directly employed, uniformed staff are specifically trained for healthcare settings — managing sharps safely, adhering to clinical waste procedures, and understanding the sensitivities of medical premises.
ATP Testing & Reporting
Regular spot ATP testing measures the presence of organic material on surfaces, ensuring they are truly sanitised and not just visually clean. Results are shared with the practice manager for full transparency.
Initial Deep Clean
Every contract begins with a thorough deep clean to set the bar for a high standard of cleanliness, then upheld through regular visits to keep your space consistently clean and well-maintained.
Dedicated Account Manager
A single point of contact who understands your facility's unique needs — reachable by phone, email, or message so you are never left waiting for a response.
Why Hashtag Clean
The Difference You'll Feel
CQC-Ready Standards
Cleaning processes and documentation aligned with CQC regulations — audit records, risk assessments and specifications available digitally.
Objective Cleanliness Verification
ATP testing provides scientific proof that surfaces are sanitised, not just visually clean — giving you and your patients confidence.
Specialised Healthcare Staff
Directly employed cleaners trained specifically for medical premises, not general commercial spaces — sharps, clinical waste and dwell times covered.
Cross-Contamination Control
Colour-coded equipment, correct sanitiser use and strict protocols to prevent cross-contamination and support infection control.
Directly Employed & Uniformed
Living Wage employer with in-house training. No subcontractors — the same trained faces visit your premises consistently.
Full Transparency
Audit results, ATP readings and cleaning records shared openly with your practice manager. Nothing hidden, everything documented.
Meet Your Team
The Operations Team Behind Your Medical & Healthcare Cleaning
A real account manager on the end of the phone — the people running your contract, day in, day out.
Louise Rumens
Operations Manager | Contract Cleaning
Chloe McIntosh
Operations Leader | Contract Cleaning
Tiffany Rumens
Operations Leader | Contract Cleaning
Caroline Sinden
Operations Leader | Contract Cleaning
Client Feedback
What Clients Say About Our Medical & Healthcare Cleaning
"Fantastic service with both the cleaning and the support from Hashtag Clean Ltd. Tom and Paula were very helpful getting a clear and concise quote to me and the cleaner that comes has done a brilliant job. Great communication between all parties. Highly recommend."
"A fantastic, professional and competatively priced company. I've used Hashtag Clean's services on numerous occasions and each time I am always astounded by their level of cleanliness. I would highly recommend using their cleaning services as you will not be disappointed."
"I called them at last minute and they handled my enquiry professionally, then the team that turned up did a great job and were extremely polite and meticulous. Highly recommended."
FAQs
Questions, Answered
Will This Service Meet CQC Standards?+
Yes. Our cleaning processes are aligned with CQC regulations, and our data portal provides access to COSHH risk assessments, cleaning specifications, and digital audit records that support compliance inspections.
Are Your Cleaners Trained Specifically For Medical Premises?+
Absolutely. Every cleaner assigned to a healthcare site undergoes specific healthcare setting training — covering correct dwell times, sharps safety, clinical waste procedures, and infection control protocols.
What Happens If There Is Staff Absence?+
We maintain floating teams who can step in when your regular cleaner is on leave or unwell. Your account manager coordinates cover so standards never drop.
How Do You Ensure Consistent Standards Day After Day?+
A bespoke site specification is followed on every visit, supported by regular audits and spot ATP testing. Results are shared with your practice manager so you have objective evidence of ongoing performance.
How Do You Handle Cross-Contamination And Infection Control?+
We use colour-coded equipment, EN-compliant virucidal sanitisers, and strict cleaning protocols designed to prevent cross-contamination. Staff are trained in proper dwell times and high-touch surface prioritisation.
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