Specialist Cleaning
Biohazard, Hoarder & Deep Cleaning Specialists
Biohazard, hoarder and deep cleaning specialists delivering safe, compliant cleaning for complex and high-risk environments.
Trusted by Teams Across the South East
Overview
A Cleaning Service Built Around Your Site
We provide compliant specialist cleaning services, including biohazard cleaning, mould removal, hoarder clearance, squat clean-ups, and needle sweeps. With over 10 years of experience and accreditations including SMAS and CHAS, our trained team deliver safe, effective cleaning for complex, high-risk, or sensitive environments.
What's Included
Every Contract Covers The Details
A bespoke checklist per site — this is the typical scope for a specialist cleaning contract.
Mould Removal & Cleaning
We carry out safe and effective mould remediation using professional methods including containment, dry fogging and ventilation. Every job is risk-assessed, with follow-up visits and reporting available to ensure long-term results and reduce the chance of recurrence in treated areas.
Bodily Fluids Cleaning
We clean and disinfect areas affected by bodily fluids using clinical-grade sanitisers and PPE. All waste is handled as hazardous and disposed of compliantly. ATP testing can be provided to verify cleanliness and confirm that the area is safe for use.
Needle Sweeps & Sharps Removal
We perform systematic needle sweeps using gridding techniques and PPE to safely locate and collect sharps. Each item is treated as clinical waste and disposed of correctly. After every job, a detailed photographic report is provided for complete transparency and reassurance.
Bird Droppings Removal (Guano)
We remove hazardous bird droppings using specialist cleaning agents and full PPE. Our process neutralises harmful microorganisms and restores affected areas to a safe, clean standard. This service is ideal for buildings, balconies, void properties and outdoor areas exposed to nesting.
Squat Cleaning & Clearance
We clean and restore properties affected by squatting, including removal of hazardous items, drug paraphernalia, waste and odours. All biological risks are treated in line with health and safety standards. The property is left disinfected, clear and ready for next steps.
Hoarder Cleaning
We provide structured, respectful cleaning of hoarded properties, from item removal to full disinfection. Our trained team follows strict safety procedures, using PPE and professional equipment to restore the space to a clean, clear condition suitable for future use or occupancy.
Property Deep Cleaning
We deliver intensive deep cleaning for neglected, void or severely unclean properties. Using professional equipment and industrial-grade products, we remove grime, waste and contamination. Every job is carried out by trained operatives and includes photographic reporting for full visibility and compliance.
Why Hashtag Clean
The Difference You'll Feel
Certified & Compliant
SMAS & CHAS accredited for full health and safety compliance on every specialist job.
Trained Operatives Only
CPD-accredited, PPE-equipped professionals trained specifically for hazardous and high-risk environments.
Biohazard & Waste Disposal
Clinical waste removed and disposed of in full compliance with UK hazardous waste regulations.
Full Reporting Included
Receive detailed post-clean reports with photos and test results for complete transparency and compliance.
Committed to Health and Safety
Strict procedures aligned with UK regulations to keep people, properties, and environments safe.
Reliable and Flexible Support
Our responsive service and dedicated office team ensure your cleaning job is handled quickly, efficiently, and with minimal disruption.
Trained & Accredited Cleaners
All work is completed by trained, CPD-accredited operatives with specialist knowledge in handling hazardous environments.
Trusted by Professionals
Trusted by housing teams, councils and property professionals across the South East for discretion, compliance, and consistent results.
Meet Your Team
The Operations Team Behind Your Specialist Cleaning
A real account manager on the end of the phone — the people running your contract, day in, day out.
Louise Rumens
Operations Manager | Contract Cleaning
Chloe McIntosh
Operations Leader | Contract Cleaning
Tiffany Rumens
Operations Leader | Contract Cleaning
Caroline Sinden
Operations Leader | Contract Cleaning
Client Feedback
What Clients Say About Our Specialist Cleaning
"I recently vacated a rented property and needed a specialist clean so approached Hastag Clean who did the most amazing job. I have been hugely impressed by their professionalism and efficiency. Thank you Hastag."
"Fantastic service with both the cleaning and the support from Hashtag Clean Ltd. Tom and Paula were very helpful getting a clear and concise quote to me and the cleaner that comes has done a brilliant job. Great communication between all parties. Highly recommend."
"A fantastic, professional and competatively priced company. I've used Hashtag Clean's services on numerous occasions and each time I am always astounded by their level of cleanliness. I would highly recommend using their cleaning services as you will not be disappointed."
FAQs
Questions, Answered
How Quickly Can You Respond To An Emergency Clean?+
We aim to attend urgent calls as soon as possible, often within a few hours. For biohazards and high-risk tasks, swift response is vital to reduce health risks and property damage.
Are Your Operatives Fully Trained And Insured?+
Yes. All operatives are CPD-accredited, fully insured, and equipped with the appropriate PPE for each specialist cleaning task.
Which Areas Do You Serve?+
We serve Surrey, Sussex, Kent and surrounding areas including Brighton, Ashford, Crawley, Dover, Guildford, Maidstone, Epsom and many more locations across the South East.
Can I Re-Enter The Property After Cleaning?+
Yes. Once the area has been properly disinfected and, where applicable, ATP-tested, it is safe to re-enter. We will confirm this with you before signing off the job.
How Do You Dispose Of Hazardous Waste And Sharps?+
All hazardous waste and sharps are collected, stored and transported in line with current regulations. They are disposed of through licensed clinical waste carriers with full documentation provided.
Will You Provide Documentation And Proof Of The Work Done?+
Absolutely. Every specialist clean includes a detailed photographic report. For tasks such as mould remediation and biohazard cleans, we can also provide ATP test results and risk assessment documentation.
Is It Safe For Me Or Others To Remain Onsite During Cleaning?+
For most specialist cleans, we advise that the property is vacated during treatment — especially for biohazards, mould remediation and fogging. We will advise you on the safe re-entry time before we begin.
What Determines The Cost Of Specialist Cleaning?+
Costs depend on the type and extent of contamination, the size of the property, the level of PPE and specialist equipment required, and any waste disposal needs. We provide a clear, itemised quote after a brief assessment.
Can You Handle Hoarder And Squat-Clearance Jobs?+
Yes. We have extensive experience in hoarder clearances and squat clean-ups. Our team works respectfully and efficiently, removing waste, disinfecting the property, and providing full photographic reporting.
What Regulations Do You Comply With For Biohazards?+
We follow all relevant UK health and safety regulations, including COSHH, and hold SMAS and CHAS accreditation. All biohazard work is carried out under strict risk-assessed protocols with appropriate PPE and waste disposal.
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